Shipping Policy

Shipping Cost:

We offer Free & Secure shipping.

Order Processing or Handling Time:

Once your order is placed, it will undergo processing before shipment. Our dedicated team works diligently to ensure your order is processed promptly and efficiently. Order processing typically takes 1 to 2 business days (Monday to Friday), but please allow additional time during peak seasons or holidays.

Transit Time:

Transit Time is 15 to 17 Business days (Monday to Friday)

 The actual arrival time of products = Processing Time + Transit Time

We use this timeframe as a precaution to ensure your order is delivered on time, but in most cases, orders arrive well before the maximum time frame.

Order Cut-Of Time:

Order cut-off time 05:00 PM (GMT-05:00) Eastern Standard Time (New York)

We mainly use DHL, USPS, UPS, and FedEx,  to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider. You'll receive a tracking number within 24 hours so you can follow the progress of your order.

If you are still waiting to receive tracking information within 2 business days of your order, please follow up with us at info@thegreytechnologies.com.

We will start working immediately after your order. Unfortunately, We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 48 hours of placing your order at info@thegreytechnologies.com.

For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance with this: info@thegreytechnologies.com.

Excise taxes in the U.S. will be applied based on the laws of each state. The tax will be automatically calculated during checkout for your convenience. If you have any questions or clarifications, please do not hesitate to contact to our support email or from contact uspage.

We accept the following payment methods - Master, Visa, Diners Club, Discover, JCB, American Express, Apple Pay & PayPal. If you have any other questions, please email us at info@thegreytechnologies.com

While we make every effort to keep all listed merchandise in stock, occasionally we are sold out of a certain item. If we are out of stock on an item you have ordered, we will send you an email update as quickly as possible. It will then be your choice to proceed and keep the order in place or cancel it. Items are not charged to your credit card until they are shipped.

When the order is dispatched , you will be receiving a tracking number in your e-mail . Then you can use the imputes the number on the ' Track Your Order 'section on our home page 

No - Not at all. All the products are eligible for free worldwide shipping - no minimum order quantity.

Yes, Absolutely - we ship internationally to every location in the world.

Each and every product you order is dispatched from the Grey Technologies Headquarters Warehouse in London, Singapore or Los Angles - no affiliates or intermediaries involved . So you can be absolutely sure about the authenticity of our products.

If in any case , you are disappointed or not satisfied with our products , you can return the goods within 30 days, no questions asked.

If you are facing any issue regarding the product, you can always contact our support team and they will assist you and solve your problem.